Jpdiag

So unfortunately, no one has been able to resolve this issue? :(
I've attached the log file below.
Do you have any alternatives?

"File generated On 26.06.2026 11:49:41"
"Software version 2.0.5.0"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = Diavel 2019"
"User Bike = 2019"

"CAN Bike = "
"Ecu ...

I own a 2019 Ducati Diavel 1260S.
Software: 10SW0449218
VIN: ZDMGE00AAKB001069
I’ve just had the Desmo service and the annual service done, and I’d like to clear
the service notifications using your software, but I’ve run into a problem.

Here’s the situation:
1. I connected the motorcycle. - OK
2 ...