Jpdiag

HI , having had no end of problems getting a licence and then not being able to register, I decided to try a new installation in a totally seperate file, and had instant success.
Not sure if it's a new update, or the fact that i was running melco diag from a different folder , but I Got a licence on ...

I've finally got a licence , but it won't register the bike. It's still got the blue box asking for the licence.
it's installed in the correct folder and the debug finds it , but won't register.
Thanks for the help in advance
"File generated On 29/09/2025 15:22:55"
"Software version 2.0.4.8"
"ELM ...

Ok, So I've managed to get a licence and downloaded it into the MelcoDiag folder, but now when i connect I cant actually do anything with the app, it won't let me read codes , reset service lights, it doesn't even do basic stuff like check side stand position.
Debug says that there is a licence ...

Still not getting anywhere, it still says Error: Missing some information, licence cannot be generated.
latest log below
"File generated On 26/09/2025 12:19:06"
"Software version 2.0.4.8"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = MTS 1260"
"User Bike = MTS1260"

"CAN Bike = "
"Ecu = 286.4.279 ...

Hi thanks for the help , I've deleted the old version and installed the 2.0.4.8 update , but still no luck. latest debug report is as follows thanks:
"File generated On 25/09/2025 19:16:14"
"Software version 2.0.4.8"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = MTS 1260"
"User Bike = MTS 1260 ...

I've got the bike to talk to the lap top and asked it for a report and this is what it throws up:

"File generated On 25/09/2025 18:04:33"
"Software version 2.0.4.6"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = MTS 1260"
"User Bike = MTS 1260 2018"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw ...

Hi new to the forum, From darkest cumbria UK .
I've plenty of experience with Diagnostic software , but am really struggling to get the licence activated.
I've managed to get the laptop to communicate with the bike both with a Bluetooth reader and 2 different usb Cables ( although it doesn't like ...