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No license received

Posted: Tue Sep 02, 2025 2:05 pm
by dkatz37
Hi, I submitted my request last night (2018 Ducati Multistrada 1260) while being connected to the motorcycle. It seemed to work fine, but I have not received my license yet. I am curious if something went wrong? Thanks, Daniel

Re: No license received

Posted: Tue Sep 02, 2025 5:02 pm
by jpl250rs
it can take 24hours before reaching you , if you still not received it after this time , you can start to worry and contact me

Re: No license received

Posted: Tue Sep 02, 2025 5:03 pm
by dkatz37
Thank you! I just got the email with the license.

Re: No license received

Posted: Tue Sep 02, 2025 5:36 pm
by Seme2703
Hi, what's the link to apply for the license?

Re: No license received

Posted: Tue Sep 02, 2025 7:22 pm
by jpl250rs
hi you app is up to date , when you click the blue button it shall lead you here : https://jpdiag.akress.com/jpdiag.php

if not update melcodiag , or clear your dns cache

Re: No license received

Posted: Thu Sep 04, 2025 5:18 pm
by Seme2703
Perfect, thank you very much. I just managed to complete the procedure to request the license, now I'm waiting for it to arrive, thank you very much.

Re: No license received

Posted: Fri Sep 05, 2025 3:12 pm
by Seme2703
Does the program license arrive by email once the request is made?

Re: No license received

Posted: Sun Sep 07, 2025 8:07 pm
by jpl250rs
yes if you supplied a valid email