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				No license received
				Posted: Tue Sep 02, 2025 2:05 pm
				by dkatz37
				Hi, I submitted my request last night (2018 Ducati Multistrada 1260) while being connected to the motorcycle. It seemed to work fine, but I have not received my license yet. I am curious if something went wrong? Thanks, Daniel
			 
			
					
				Re: No license received
				Posted: Tue Sep 02, 2025 5:02 pm
				by jpl250rs
				it can take 24hours before reaching you  , if you still not received it after this time , you can start to worry and contact me
			 
			
					
				Re: No license received
				Posted: Tue Sep 02, 2025 5:03 pm
				by dkatz37
				Thank you! I just got the email with the license.
			 
			
					
				Re: No license received
				Posted: Tue Sep 02, 2025 5:36 pm
				by Seme2703
				Hi, what's the link to apply for the license?
			 
			
					
				Re: No license received
				Posted: Tue Sep 02, 2025 7:22 pm
				by jpl250rs
				hi you app is up to date , when you click the blue button it shall lead you here : 
https://jpdiag.akress.com/jpdiag.php
if not update melcodiag , or clear your dns cache
 
			 
			
					
				Re: No license received
				Posted: Thu Sep 04, 2025 5:18 pm
				by Seme2703
				Perfect, thank you very much. I just managed to complete the procedure to request the license, now I'm waiting for it to arrive, thank you very much.
			 
			
					
				Re: No license received
				Posted: Fri Sep 05, 2025 3:12 pm
				by Seme2703
				Does the program license arrive by email once the request is made?
			 
			
					
				Re: No license received
				Posted: Sun Sep 07, 2025 8:07 pm
				by jpl250rs
				yes if you supplied a valid email