Multistrada 2018

[TomoK]

Hi all,
I have a MTS 1200 2018.
Have the cable and Melco Diag running on laptop.
Have obtained the licence giving full use and connectivity.
Connects and reads Vin but ECU says no information.
When I try to reset the service indicator, the lights on the dongle illuminate but the bike service (and Desmo service) indicator does not reset.
I've tried connecting the cable / connecting on the Melco Diag in all sorts of sequencies, but ultimately the computer reads the VIN and software, not the ECU and the service reset just wont work.
Grateful for any ideas.

[jpl250rs]

please post the report

[TomoK]

Thanks for the reply .. posted report below (just blanked part of VIN).
Does this help?
Cheers


"File generated On 10/09/2025 22:11:42"
"Software version 2.0.4.8"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = MTS1200 ENDURO"
"User Bike = 2019"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = 10SW041702U"
"OilService = NO"
"DesmoService = NO"

" vin 145A8F035A444D4141303341414742303134313933
vin 7F1A1255555555
vin 7F1A1255555555
vin 0C5A953130535730343137303255
"
"Vin = ZD***********4193"
"DTC = "
"16DECD34"
"Bike = 2"
"lic found
lic is valid
ZD***********4193
0120
NO DATA

>
0120
NO DATA

>
lic is valid
ZD***********4193
"
"registered"

[jpl250rs]

oh it's the 10sw software
it's a known issue , reset cannot be done on 10sw for now

[TomoK]

Ah thats a shame - ok thank you.