Jpdiag

Hello, while trying to register for a license, I'm receiving an incorrect ECU information error. I have tried using other software provided on the USB like JPDiag, but those won't connect ( Yes, I set up the correct COM and driver's are downloaded), and tried using the KKL409 reader, but that as well won't connect. The only setup that does connect is the ELM327 with the 4-prong adapter using ELM-supported software. When I connect the ELM to the bike after letting it complete its startup cycle (The Dash lighting up and flashing the Ducati logo), I successfully connect, but the ECU information isn't being generated correctly. I have tried matching the adapter and the software provided on the USB in various ways

Adapters I currently have https://www.ebay.com/itm/224395992105

Software that works with the bike and generates the ECU info:
M3C9
MelcoDiag
Yes, I understand that those are the two software programs compatible with the ELM adapter, but ELM works, and KKL409 simply doesn't.

ECU info Generated:
300_0000000000000000
300_0000000000000000
18_
18_
80_
80_
100_
100_
Global_3 PIDS active founds 03C_3C00000000000000 00C_3C00000000000000 CAN_ ERROR
Global_3 PIDS active founds 03C_3C00000000000000 00C_3C00000000000000 CAN_ ERROR
OIL1_DES0

you using wrong plug and wrong program
only jpdiag works with 5am ecu , and you should use the amp fiat 3 pin connector near the battery

There is not 3-prong OBD2 port on the 2008 model, which was confirmed by the dealership. The software I used was M3C9 and MelcoDiag because they are the only ones that can connect to the bike without giving an error saying " can't innit". If I use any other software, it will not let me connect to the bike.

so you have the evo model ?
please confirm what ecu is fitted , continental m3c or 5am marelli

I have a Ducati Hypermotard 1100s, it is not an EVO, my VIN confirms it's an S model as well

So it’s the 5am, 100% you have a 3 pin connector near battery I see it on your picture
You need jpdiag not Melcodiag

The ECU is a IAW 5AM 2, Their is not a 3-pin connector. The connectors you are spotting are from an EVO rapid kit I'm going to install after I reset the TPS And their is only a 4 pin connector next to the battery

Look better ,you will find a pin 3 pin connector with 2 wires
This is the only way to make it works
Your bike is standard like all other non evo models