Jpdiag

My 2015 Multistrada 1200S connects, the license, loads, the software reads the milage correctly, will scan the the ECUs, but that is it. It will not reset the service light.

Everything I click on the Resets page just makes a ding sound and does nothing. I've looked through the forum but cant seem to find an answer. What am I doing wrong?

https://jpdiag.akress.com/jpdiag.php?Lic=: No ecu data: : : 10SW017948U: 300_3DA8000013B8CB84: 18_: 80_: 100_: Global_ vin 145A8F035A444D3132425757324642303032353137
vin 7F1A1255555555
vin 7F1A1255555555
vin 0C5A953130535730313739343855

14 PIDS active founds

020_0000B900000088D5
174_43800000D16A0A2B
178_11800000087A0A79
17C_0000000029950A77
024_0000000000000759
080_1A700000502007E9
100_C71203003300072A
018_0002A000A40043A6
019_96096000000003F4
022_000000000003FC3D
023_000000FC7FD30C07
188_7FEF7C9780234C3B
120_4A04775768482216
200_00000000000000
: ZDM12BWW2FB002517 OIL0_DES0&UID=D441381D

it's the registration link , not the report but i can see your software is a 10sw.
we have some issues with this one , some works some not

Is it possible that it has anything to do with the cable? Or is it just the software?

Would running it on a Windows 10 computer make any difference?

cable looks ok ,
post the report there is more details inside