Jpdiag

I have a Ducati Scrambler 1100 pro. 2020, which has the dual exhaust on one side, more like 2021 for the rest of the world. It uses a 6 pin interface rather than the older 4 pin interface to the ECU.

If I set the software to any bike it will read the vin number but no other info.
vin # ZDMKAFCP1LB000636
Registeration button is available but when I go to send it, insufficient information

It then tells me to switch to mc3/mcd
When I reconnect, I get no info at all and no registration button.

no other errors showing.

Contents of debug file

>>>>>>>>>>
"File generated On 2026-04-15 4:02:50 PM"
"Software version 2.0.4.9"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = Scrambler 1100"
"User Bike = scrambler 2020"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = YES"

" vin 145A8F035A444D4B41464350314C42303030363336
"
"Vin = ZDMKAFCP1LB000636"
"DTC = "
"524698D2"
"Bike = 5"
"lic not found
ZDMKAFCP1LB000636
hard :
soft :

hard :
soft :
ZDMKAFCP1LB000636
hard :
soft :
hard :
soft :
ZDMKAFCP1LB000636
hard :
soft :

ZDMKAFCP1LB000636
hard :
soft :
hard :
soft :
ZDMKAFCP1LB000636
hard :
soft :
"
"not registered"

<<<<<<<<<<<<

Disconnected the cables and restarted the computer. I never was able to register the software but I was able to clear the oil change & Desmo service interval. Oil change is set to today's date, will check the bike tomorrow and report back if it is still cleared.

did you set it to M3C for the reset ?
can you confirm what is ecu brand / model on your bike ?