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2019 Scrambler Won't Connect

Posted: Thu Apr 30, 2026 1:31 am
by sugarsickness
Hello,

I want to reset my annual service light.

Bike is a 2019 Ducati Scrambler 1100. I have tried 3 different OBDII cables including two ELM V1.5 and one ELM V1.4 from BMdiag meant for Ducatis.
FTDI chip is installed, I can see the corresponding COM ports, Select M3C at 38400. Try to connect and nothing, if I select Any bike I get the VIN but cannot pull a report to get license.

Please help

File generated On 2026-04-29 7:24:36 PM"
"Software version 2.0.4.9"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = "
"User Bike = 2019"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = NO"
"DesmoService = NO"

" vin:NO DATA>
"
"Vin = "
"DTC = "
"C8F73BCD"
"Bike = 4"
"lic not found
hard :
soft :
ML0KAFCP7KT000421
hard :
soft :
hard :
soft :
"
"registered"

Re: 2019 Scrambler Won't Connect

Posted: Thu Apr 30, 2026 7:43 am
by jpl250rs
are you sure to ue be connect on the diag connector ?
ignition is on ?
you shall see something like like with m3c enabled :
Ducati Scrambler 2019
Ecu: 5WY8691-AA
HardwareVer: QD0J3010
SoftwareVer: 1QABAAD1

Re: 2019 Scrambler Won't Connect

Posted: Wed May 06, 2026 5:10 pm
by sugarsickness89
Diag connector is connected
Ignition is on.
M3C enabled.

Still not getting connection. I can send you a video if that helps.

Re: 2019 Scrambler Won't Connect

Posted: Wed May 06, 2026 7:21 pm
by jpl250rs
i see it's manufactured in asia , maybe it's not exactly same .
i send you a licence please report if it works

Re: 2019 Scrambler Won't Connect

Posted: Fri May 08, 2026 2:47 am
by sugarsickness89
Tried to connect with license. Hit annual reset but no change, annual service light is still on. Tried with any bike as well as the other setting.

Re: 2019 Scrambler Won't Connect

Posted: Fri May 08, 2026 10:17 am
by jpl250rs
yes if bike is not 5 that won't works , yours missing data to switch to the good value "Bike = 4"
i'll let you know how to force it to 5 then let me know how it goes

Re: 2019 Scrambler Won't Connect

Posted: Sat May 09, 2026 2:51 am
by sugarsickness89
Okay with the license you sent and the instructions I got it to work. Thanks again, I noticed some other people had issues with their Scramblers on the forum as well.

Re: 2019 Scrambler Won't Connect

Posted: Sat May 09, 2026 4:55 pm
by jpl250rs
i don't know if it's an elm issue or software issue

Re: 2019 Scrambler Won't Connect

Posted: Wed May 13, 2026 3:03 am
by sugarsickness89
FYI. I had to select "any bike" to get it to work.

Re: 2019 Scrambler Won't Connect

Posted: Wed May 13, 2026 9:11 pm
by jpl250rs
it's a good information.
when you switch to anybike and issue a report , what bike number is it ?