Page 1 of 1

Failed receiving license after following the process

Posted: Tue Apr 08, 2025 8:08 pm
by NW81
Good day.
I've been following the steps to get a license file but, when I get on the final page I don't get the intended success message.
I'm using melcodiag with a bluetooth OBDII BluescanII bought from Lonelec.
The bike connects fine and reads parameters fine.

Please let me know from the attachments what I might be doing wrong.

Thanks

Luca

Re: Failed receiving license after following the process

Posted: Tue Apr 08, 2025 8:51 pm
by jpl250rs
how many licence did you ask ? is it your first one ?

Re: Failed receiving license after following the process

Posted: Thu Apr 10, 2025 12:19 pm
by NW81
It is my first one.
I repeated the license request a few times as I never saw the final message like "Congratulations, you will receive a new license in your email in the next X hours".

Re: Failed receiving license after following the process

Posted: Thu Apr 10, 2025 8:08 pm
by jpl250rs
you can try this one
https://we.tl/t-03P6VTu1OI

Re: Failed receiving license after following the process

Posted: Thu Apr 10, 2025 9:54 pm
by NW81
This worked! Thanks