Jpdiag

ive given up tonight, ive definately added the licence file in correctly as the blue register button disappears after I connect to the bike.
this is where everything goes wrong, it will read certain things like the keys, engine temps, voltage etc but trying to click on any of the service reset ...

Hi thanks for sending me the registration link, I’ve dragged it into my melcodiag folder then reopened the app, I’ve read and cleared a dtc but on the reset page when I click on any of the service resets it’s doing nothing?
Am I doing something wrong here?

So reading through other posts I’ve seen you reply to somebody with adding the no bike data in the 3rd box which I’ve now done and it’s said I should recieve an email shortly so hopefully all done correctly!

thanks for replying so quickly buddy
heres the debug info


"File generated On 04/08/2025 13:05:10"
"Software version 2.0.4.6"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = MTS1200"
"User Bike = 2016"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"OilService = NO"
"DesmoService ...

so ive connected to my 2016 ducati multistrada 1200s, it reads and shows bikes vin but no bike, ecu type, software/hardware version.
it writes a report and ive saved the debug info then if I click blue get licence box it takes me onto the next page and I put bike and email info and box below has the ...