Hello, i'm Sergio from Italy

[SergioDucati939]

hello at all, i live in italy and i have a Ducati Supersport 939 S. I have installed the app and connect to my bike but even if i have send a request for the licence i stay waiting without can use the app.

[jpl250rs]

welcome

you can use the app without licence , the only difference is the reset buttons are not activated
if the software can read correclty the bike data , and you submit correclty the licence form , which include the bike model and year and your email ,
you shall receive a lic file within 24hours

[SergioDucati939]

thank you for your reply, i have used the app and all work fine except the reset the annual service.
this is what the software have generated:
"File generated On 19/06/2025 20:32:41"
"Software version 2.0.4.4"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = SuperSport 939"
"User Bike = 2017"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = YES"

" vin 145A8F035A444D5641303041414842303031303233
vin DATA
vin DATA
vin DATA

9 PIDS active founds

024_000000000000047E
080_228228C00520046C
188_8001800180010691
022_000000000003F6EF
023_0000005480010637
018_0002A00020C0488C
019_960960000000083B
020_00403010000009A5
100_C81200800000047E
"
"Vin = ZDMVA00AAHB001023"
"DTC = "
"B828A797"
"Bike = 2"
"lic not found
ZDMVA00AAHB001023
"
"not registered"

my bike is Supersport 939S, year 2017, my email: sergiomtr67@gmail.com

i hope this will help for receive the licence!
thank you so much!