MTS 1200 DVT 2015 Can’t reset service

[Stev73]

Hello, sorry for my English but I use an automatic translator.
After having the lic file I can't reset the service, the pc connects to the motorbike, I read many posts on the forum but I didn't get any results
I'm using laptop PC Dell with windows 11
https://www.amazon.it/dp/B07MQ8GHG3?psc ... Z5V4D1CKCA
https://www.amazon.it/dp/B09JYW92XW?psc ... 965HBJDNDF

I see that many people have problems with this bike, and I don't think I'm helpful, but reading on : https://www.obdstar.com/Products_281.html

1. For some models. an error will be prompted when entering the system diagnosis Serv
ice system, and the service lamp reset is unsuccessful. Please select the model Multi
strada 1200 Enduro and try to re-enter. The specific model information is as follows

Thank you for your time

Report

"File generated On 20/08/2025 19:08:39"
"Software version 2.0.4.8"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = MTS1200"
"User Bike = DUCATI/2015"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = 10SW037916U"
"OilService = YES"
"DesmoService = NO"

" vin 145A8F035A444D4141303041414642303031353131
vin 7F1A1255555555
vin 7F1A1255555555
vin 0C5A953130535730333739313655

13 PIDS active founds

024_000000000000000A
080_19900000300000A0
100_C71203303600009F
022_000000000003F6EF
023_000000FC7F8B06D1
188_800B800B806B46E2
020_0000950000004AD9
174_248000000E6B0E12
178_FA7F022FC67F0E1F
17C_0000000050960E1C
018_0002A00082004941
019_9609600000000926
130_0000050003E60D00
"
"Vin = ZDMAA00AAFB001511"
"DTC = "
"D8441D0C"
"Bike = 2"
"lic found
lic is valid
ZDMAA00AAFB001511
0120
NO DATA

>
0120
NO DATA

>

lic is valid
ZDMAA00AAFB001511
lic is valid
ZDMAA00AAFB001511
0120
NO DATA

>
lic is valid
ZDMAA00AAFB001511
lic is valid
ZDMAA00AAFB001511
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
***reset date interval***
service date : 250820
"
"registered"

[jpl250rs]

same issue with this bike it need a secure access to the dashboard , i don't know how to calculate the key yet
10sw softwares are really bad