MELCODIAG won't recognise licence

[Griff_AU]

Hi, 2016 Multistrada Enduro
I recently managed to get a licence file (put 'no ECU Data' on line 1 and 'no HW Data' on line 2)
however now MelcoDiag doesn't see the licence file as it is still showing the blue 'get licence' button. As such, I cannot do anything.

Please help.

[jpl250rs]

it's possible you modify too much the content of the data
you shall no insert a new line but replace a blank one with no data

by the way i just checked your submission .and you did it right , the licence shall works
i don't think you are using last melcodiag version cause software and hardware should be seen
and 10sw software is not possible to reset actually

[Griff_AU]

It's definitely still asking me to register it.

But are you saying that my software version isn't going to work with MelcoDiag anyways?

I don't seem to be able to attache pics here or I could show you the licence file in the Melco folder, and a pop up for a VB error I get every time it loads.

I'm running ver.2.0.4.8

[jpl250rs]

i'm saying the reset won't works ,appart of this all other function shall be ok
yes of course you can show the vb error you have

[Griff_AU]

What it looks like, showing version and licence file in correct location:

1.jpeg (118.05 KiB) Viewed 752 times

The VB Error:

2.jpg (160.88 KiB) Viewed 752 times

[Griff_AU]

so @jpl250rs - any ideas?

[jpl250rs]

Not really
Are you using an US /EU system fonts on your computer ?