2015 Multistrada connects but nothing else

[micahcarroll]

My 2015 Multistrada 1200S connects, the license, loads, the software reads the milage correctly, will scan the the ECUs, but that is it. It will not reset the service light.

Everything I click on the Resets page just makes a ding sound and does nothing. I've looked through the forum but cant seem to find an answer. What am I doing wrong?

https://jpdiag.akress.com/jpdiag.php?Lic=: No ecu data: : : 10SW017948U: 300_3DA8000013B8CB84: 18_: 80_: 100_: Global_ vin 145A8F035A444D3132425757324642303032353137
vin 7F1A1255555555
vin 7F1A1255555555
vin 0C5A953130535730313739343855

14 PIDS active founds

020_0000B900000088D5
174_43800000D16A0A2B
178_11800000087A0A79
17C_0000000029950A77
024_0000000000000759
080_1A700000502007E9
100_C71203003300072A
018_0002A000A40043A6
019_96096000000003F4
022_000000000003FC3D
023_000000FC7FD30C07
188_7FEF7C9780234C3B
120_4A04775768482216
200_00000000000000
: ZDM12BWW2FB002517 OIL0_DES0&UID=D441381D

[jpl250rs]

it's the registration link , not the report but i can see your software is a 10sw.
we have some issues with this one , some works some not

[micahcarroll]

Is it possible that it has anything to do with the cable? Or is it just the software?

Would running it on a Windows 10 computer make any difference?

[jpl250rs]

cable looks ok ,
post the report there is more details inside

[RamonStrik]

Same problem here, license is send and uploaded. But I cant reset the service. On a 2011 MTS its working great.

I hope the information underneed helps me getting a awnser from you guys. The bike is serviced but i cant reset the service.

"File generated On 15-12-2025 19:06:00"
"Software version 1.0.6.2"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = MTS1200"
"User Bike = mts1200 2015"

"CAN Bike = "
"Main ecu is detected"
"BBS ecu is not detected"
"DashBoard ecu is not detected"
"Ecu = UUUU"
"Hardw = UUU"
"Softw = 95313053"
"OilService = YES"
"DesmoService = YES"

"
12 PIDS active founds

024_0000000000200162
080_1770000030200111
100_C71203903B000178
174_11800000606A0FF8
178_22800000BA7F0FAB
17C_000000008B950FED
020_0000950000004BC4
018_0002A00082005AAB
019_9609600000000A01
022_000000000003F849
023_000000FC7FC708EA
188_7FE78027804748FC
"
"Vin = ZDMAA00AAFB003177"
"DTC = 0258000000000000"
"501F207F"

[jpl250rs]

you can't reset with the 1.0.6.2 version, download the 2.0.4.8
but what i can tell , is some 10sw software can be reset fine and some cannot be .
i don't know the reason yet