Help with registration

[jpl250rs]

you need to be connected to the bike and seeing live data before pressing blue button to get a licence

[arturs]

Can you help with a COM issue. The MelcoDiag interface seems to be communicating, but the Get License process is not working due to the rquired missing information. Also, the debug report is showing reading errors and indication partial reading.

"File generated On 12/25/2025 2:45:06 PM"
"Software version 2.0.0.6"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = Panigale 1199"
"User Bike = 2012"

"CAN Bike = "
"Main ecu is not detected"
"BBS ecu is not detected"
"DashBoard ecu is not detected"
"Ecu = DNPBT000552"
"Hardw = J011"
"Softw = 00000207"
"OilService = YES"
"DesmoService = YES"

"
10 PIDS active founds

190_70827E8300FFFC4C
020_00A44291FFFF0000
080_06060707000000C8
389_RTR
120_850F080000000028
200_000000000000F000
018_0000570000000005
024_480F8052027FEBFE
644_0000000000F90D17
640_0000EB0065C70000
"
"Vin = ZDM14BPW1CB000469"
"DTC = 1020580A046021500D68500C68500F"
"9657544C"
"not registered"

Any suggestions on what the issue could be?

[jpl250rs]

you can download the last version (2.0.4.8) and tell me if you still have the issue

[arturs]

New versions solved the problem. I can now communicate with the controller. Thx

[arturs]

I was able to generate a license file and I am able to read from with ecu, but most functions are still inactive. The license file does not seem to be working. I did not modify the file name, placed it in the same folder with the melcodiag.exe and unblocked the file. The "Get license" button in the UI is still present. Any suggestions? The bike is a 2012 Ducati Panigale S with a Mitsubishi ECU. Why would the lic file not register?

"File generated On 1/6/2026 7:56:51 PM"
"Software version 2.0.4.8"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = Panigale 1199"
"User Bike = 2012"

"CAN Bike = "
"Ecu = DNPBT000552"
"Hardw = J011"
"Softw = 00000207"
"OilService = YES"
"DesmoService = YES"

" vin 145A8F035A444D3134425057314342303030343639

9 PIDS active founds

080_06060706000000C8
018_00005280E0000007
610_FB06BBA9028A4B33
611_0AE814171E7C970F
640_0000EB0065C7E000
020_00000000FFFF0000
024_19AFAB6E227FEC00
644_0000000000F90D17
100_6207180A7B3CD000
"
"Vin = ZDM14BPW1CB000469"
"DTC = "
"9657544C"
"Bike = 1"
"lic found
ZDM14BPW1CB000469
"
"not registered"

[jpl250rs]

"not registered"
yes there is something wrong
checj viewtopic.php?t=5 in particular "What to do if this is still not working :"

[arturs]

I give up on this software. The registration process is just not working, no matter what you try. Very frustrating. I will look for other software Diagnostic solutions.

[jpl250rs]

i'd prefer avoid the registartion process ,it ask me a lot of energy as well
but without it , some people were selling my sofware 500€ on ebay.
i'm protecting you with the registration
if you have no patience to understand why you fail , good luck hope you 'll have more luck with paying tools

[arturs]

I understand the reasoning, but the current registration process seems unnecessarily complicated based on the FAQ. I spent several hours attempting registration 25-30 times before finally getting a license file—which still doesn't work properly.

The software successfully connects and reads ECU type, HW, SW, and VIN. I can pull real-time data and generate reports, but none of this information carries over to the 'Get License' function. Manual VIN entry also fails. Is there a more straightforward licensing workflow, or are there known issues with the license generation that could explain this behavior?