Only pulls VIN - Licence Button does nothing

[JohnDeere]

Ducati Multistrada 1260s 2018

Software connects to the bike, but does not pull all the information such as ECU type etc, it only pulls the VIN number?
Using OBDII InterfaceV1.5 (with the little switch)

When I click get licence it thinks but then nothing... laptop connect to web etc.. any thoughts?

[jpl250rs]

`some v1,5 are not compatible with melcodiag
try posting a report for checking

[JohnDeere]

So I am on the 3rd ELM327... none of them will pull anything more than the VIN..BUT, when I ran Melcodiag as an Admin I was for the 1st time able to pull a report.... can this give any insight? or maybe having a license key it will work?

********************************************************************************************************

"File generated On 3/21/2025 6:56:12 PM"
"Software version 2.0.4.4"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = MTS 1260"
"User Bike = 2018"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = NO"
"DesmoService = NO"

" vin 145A8F035A444D4141454B57364A42303032303731
vin 7F1A22
vin 7F1A22
vin 7F1A22

13 PIDS active founds

018_0002A00061004A7A
019_9609600000000A01
174_FA7F0000A06A02F5
022_000000000003FA73
023_000001FC7FCF0AE0
178_118005129C7F02F3
17C_00000000CF95020A
188_7FF77FEB801F4A4A
024_000000000000047E
080_1B32BCC010200440
020_00007300000008EC
100_C71204704400043F
220_000000000000000A
"
"Vin = ZDMAAEKW6JB002071"
"DTC = "
"6294873C"
"Bike = 2"
"lic not found
ZDMAAEKW6JB002071
"
"not registered"

[jpl250rs]

yes it seems working ,
it worth to ask a licence and check if you can go further

[JohnDeere01]

I have requested a license some days ago as advised but not received anything.

Please can you confirm receipt of my request?

[JohnDeere01]

I have requested a license some days ago as advised but not received anything.

Please can you confirm receipt of my request?

[jpl250rs]

no you posted a debug report in your licence forms.
you shouldn't port z report there , only use the prefilled data
in your czse , you would may be need to add a line with no ecu data , to make it successfull trough the automate

[JohnDeere01]

It does not create a report when I click the create licence button. Nothing happens?

[jpl250rs]

when you are are connected to the net with the data feeded in melcodiag , the get licence button open the registration web page on your browser
you only have to complete it with your email and bike model year

[JohnDeere01]

Ok, like I said unfortunately that does not happen.
The page does not open, nor does anything save to a txt file.

I maybe with try uninstalling Melcodiag and unzipping again.