Connection issue with multistrada 1200s 2011

[jpl250rs]

yes it's the good one .
i don't understand what you mean by tool and diag

[b3ppe1989]

Tried to connect with the DDA cable e seems working but stuck in "getting some pids" . I've waited for 10 min, now I will try waiting more time. Just for info to the others, only if you are on the "battery voltage menu" the ignition will stay on more than 5 mins otherwise will switch off automatically.

[jpl250rs]

you mean you cannot naviguate to the other tab ?

maybe the message is just not refreshed

[b3ppe1989]

you mean you cannot naviguate to the other tab ?

maybe the message is just not refreshed

Yes, could be. I can navigate through the tabs.
I can send the log as well for the license?

[jpl250rs]

The report would be better

[b3ppe1989]

"File generated On 26/10/2025 18:42:14"
"Software version 2.0.4.8"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = "
"User Bike = mts 1200s 2012"

"CAN Bike = "
"Ecu = MELCO HIMEJI "
"Hardw = J001"
"Softw = 00080003"
"OilService = NO"
"DesmoService = NO"

" vin DATA
vin 037F1A11
vin 7F1A31
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin 31A8FD07F1A31

0 PIDS active founds

"
"Vin = "
"DTC = "
"E01ED005"
"Bike = 7"
"lic not found

"
"not registered"
u.