Scrambler 800, 2023 nightshift

[vijzen]

I downloaded the software and I am able to connect to the motorcycle without any issues. In the software there is a section where you can select the ECU. I selected M3C and M3D, and I am able to connect immediately without purchasing a license.
However, when I go to Resets and try to reset the maintenance interval, I see “Annual Service 1”. When I click on it, nothing happens and the service warning remains visible on the motorcycle dashboard.
I also tried using ECU? and Bike?, but the system does not read my VIN number, so that option does not work either.
Could you please advise what I am doing wrong or what I need to do to properly reset the service indicator?
Thank you in advance.

[jpl250rs]

is it an m3c ecu on this one ?
if you select anybike what happen ?

can you post the debug report ?

[vijzen]

Thanks for your message.
I’m not sure which ECU my bike has, and I don’t know how to identify it exactly. The bike is a Ducati Scrambler 800 Nightshift (2023).
When I select M3C/M3D, the software connects, but I am not able to reset the service indicator.
When I select AnyBike, the VIN is not read.
Below is the debug report you asked for:

No ecu data


11
300_309800000FAA4861
18_
80_
100_
Global_ vin DATA vin DATA vin 7F1A11 vin 7F1A22 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 7F1A11 vin 7F1A11 vin 7F1A1114 PIDS active founds 18C_800B800180070E4A 174_068000007E6B09DC 178_0680062107960978 17C_00000000178509C5 024_0000000000000C96 080_227306C020200C60 084_4CA2700000000C47 100_0002052000000C8F 020_0040111000000E5D 018_0002A00000D04E46 019_9609600000000E75 022_000000000003FF1A 023_000000547F7B0F25 188_80077C8F806F4F1F
OIL0_DES0

[jpl250rs]

it's not the report , this is clipboard data.
press the button write report and post the content of your MelcoDiag.exe.debug.txt here


do it in the 2 modes any and m3c

[vijzen]

Hi,
Thanks for clarifying.
I understand now that the previous text was not the correct report. I tried to generate the report as you described, but I’m running into the following behavior:
AnyBike mode
When I select AnyBike, the system shows “no ECU data”.
I then press Write Report.
After that, when I press Get a licence and fill in my details, I get an error message saying:
“Error: missing some information.”
Because of this, I’m not able to generate or send a proper debug report in AnyBike mode.
M3C / M3D mode
When I select M3C / M3D and press Write Report, I get the message “Report done”.
However, after that, the Get a licence button disappears.
In this mode, I am able to press the service interval reset buttons, but nothing actually happens:
the service warning remains on the dashboard
no confirmation or error message is shown
I have attached some screenshots showing exactly what I see in both modes.
Please let me know:
how I can correctly generate the MelcoDiag.exe.debug.txt report in this situation
and if the “no ECU data” message indicates an unsupported ECU or connection issue
Thanks in advance for your help.
Best regards,
Stan

[vijzen]

IMG_6462 normaal.jpeg (116.18 KiB) Viewed 751 times

IMG_6435 normaal.jpeg (87.71 KiB) Viewed 751 times

[jpl250rs]

you should have now a file named MelcoDiag.exe.debug.txt in your melcodiad directory , paste the content here

[vijzen]

"File generated On 31-1-2026 16:48:57"
"Software version 2.0.4.9"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = "
"User Bike = scrambler / 2023"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = NO"
"DesmoService = NO"

" vin:NO DATA>

14 PIDS active founds

024_0000000000000D8B
080_21930DC020000DFE
084_4CA2640000000D01
100_0002052000004D81
022_000000000003F0A1
023_000000547F87000B
188_7FF77CDB807340A1
18C_800B80017FEF00EE
174_0E800000806B0BB5
178_EF7F0B2522960B8B
17C_0000000087840B6B
020_00401110000001E6
018_0002A00000D041FD
019_96096000000001CE
"
"Vin = "
"DTC = "
"9C23B4A3"
"Bike = 4"
"lic not found

hard :
soft :
"
"registered"

[jpl250rs]

can you make the report with the m3c option ?

[vijzen]

"File generated On 3-2-2026 11:40:54"
"Software version 2.0.4.9"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = "
"User Bike = scrambler / 2023"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = NO"
"DesmoService = NO"

" vin:NO DATA>

14 PIDS active founds

188_7FFF7CC3805F465E
18C_80378001805706CF
020_00401110000007A8
018_0002A00000D047B3
019_9609600000000780
174_0B8000006E6B02ED
178_F57F0000E3950204
17C_00000000ED8402C1
024_000000000000047E
080_21830EC0200004A1
084_4C92610000000417
022_000000000003F7F2
023_000000547F9707EC
100_0002052000004474
"
"Vin = "
"DTC = "
"9C23B4A3"
"Bike = 4"
"lic not found
hard :
soft :
"
"registered"