Jpdiag

I downloaded the software and I am able to connect to the motorcycle without any issues. In the software there is a section where you can select the ECU. I selected M3C and M3D, and I am able to connect immediately without purchasing a license.
However, when I go to Resets and try to reset the maintenance interval, I see “Annual Service 1”. When I click on it, nothing happens and the service warning remains visible on the motorcycle dashboard.
I also tried using ECU? and Bike?, but the system does not read my VIN number, so that option does not work either.
Could you please advise what I am doing wrong or what I need to do to properly reset the service indicator?
Thank you in advance.

is it an m3c ecu on this one ?
if you select anybike what happen ?

can you post the debug report ?

Thanks for your message.
I’m not sure which ECU my bike has, and I don’t know how to identify it exactly. The bike is a Ducati Scrambler 800 Nightshift (2023).
When I select M3C/M3D, the software connects, but I am not able to reset the service indicator.
When I select AnyBike, the VIN is not read.
Below is the debug report you asked for:

No ecu data


11
300_309800000FAA4861
18_
80_
100_
Global_ vin DATA vin DATA vin 7F1A11 vin 7F1A22 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 31A8F037F1A11 vin 7F1A11 vin 7F1A11 vin 7F1A1114 PIDS active founds 18C_800B800180070E4A 174_068000007E6B09DC 178_0680062107960978 17C_00000000178509C5 024_0000000000000C96 080_227306C020200C60 084_4CA2700000000C47 100_0002052000000C8F 020_0040111000000E5D 018_0002A00000D04E46 019_9609600000000E75 022_000000000003FF1A 023_000000547F7B0F25 188_80077C8F806F4F1F
OIL0_DES0

it's not the report , this is clipboard data.
press the button write report and post the content of your MelcoDiag.exe.debug.txt here


do it in the 2 modes any and m3c