2010 Multistrada - Connects, communicates, won't reset

[firebladeboy1993]

Hi All,

I have a 2010 Multistrada 1200s that I'm trying to reset the Desmo service warning on.

i have had no problems hooking up the bike and Melcodiag software is able to connect and communicate with the bike (I'm able to poll different settings etc). However, when I press either the Service or Desmo reset buttons, the app hangs and does nothing. Subsequent button pushes get the spinny wheel and "app not responding' from windows.

I have this connector https://www.ebay.co.uk/itm/204528012749 which I'm assured works with Ducatis though I note it's showing as Elm V1.5 on the Melcodiag software.

Does anyone have any solutions please? I have searched but couldn't find anything specifc.

Thanks!

Ken

[jpl250rs]

you can press service button instead .
and if it's still not working , choose the 2nd model date option , and try the 2 reset buttons again

[firebladeboy1993]

Hi JP,

Thanks for the reply.

Yes, tried that, with the same result.

In fact, most of the buttons seem to result in a lockup of the app after pressing, even ones that work, like the Speedo and Rev counter tests.

Any further advice?

Ken

[jpl250rs]

keep insisting , this is the way it works with your bike
there is no VIN in the interface right ?
can you post the debug report ?

[firebladeboy1993]

Yes, no VIN retrieved so I get to select 2011 or 2012 (my bikes a 2010) Tried both options with the same result.

Testing various options, most (but not all) of the passive tests work OK but the Active tests, even if they work, trigger the app to hang.

Here's the dump data:

"File generated On 3/9/2026 8:37:37 PM"
"Software version 2.0.4.9"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = "
"User Bike = MTS 1200S / 2010"

"CAN Bike = "
"Ecu = 090359798"
"Hardw = J001"
"Softw = 00000007"
"OilService = NO"
"DesmoService = YES"

" vin DATA
vin 037F1A11
vin 7F1A31
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin DATA
vin 31A8FD07F1A31

8 PIDS active founds

080_06000000C8000006
020_0000005528A00000
018_000042001000C65C
200_0000000000000000
100_400718377B34DD00
150_00A3A3487C8103FF
160_C8C8838383830400
210_0000000000000000
"
"Vin = "
"DTC = "
"5E891501"
"Bike = 6"
"lic found

"
"registered"

Looks prettty generic - not sure if there's anything there that will help?

Thanks!

Ken

[jpl250rs]

thanks for the report it confirm the licence is active ,and you have a 2010 or 2011 bike

yes when there is no vin app hangs , i'll fix that , but you shall be able to choose a different year and press service and desmo button

[firebladeboy1993]

Ah, OK, So you think, even though the App hung, it's reset the service/desmo data? The Desmo service display was showing -100 but it only shows periodically, so it's possible it's been reset. I'll go for a ride when it stops raining to find out

Thanks for the help and for providing the tool. It'll be great as it develops further and the loose-ends are tied up!

Ken