Cannot register software Ducati 1100 pro 2020

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FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Cannot register software Ducati 1100 pro 2020

Post by FAB »

I have a Ducati Scrambler 1100 pro. 2020, which has the dual exhaust on one side, more like 2021 for the rest of the world. It uses a 6 pin interface rather than the older 4 pin interface to the ECU.

If I set the software to any bike it will read the vin number but no other info.
vin # ZDMKAFCP1LB000636
Registeration button is available but when I go to send it, insufficient information

It then tells me to switch to mc3/mcd
When I reconnect, I get no info at all and no registration button.

no other errors showing.

Contents of debug file

>>>>>>>>>>
"File generated On 2026-04-15 4:02:50 PM"
"Software version 2.0.4.9"
"ELM version : ELM327 v1.5"

"Auto Detect Bike = Scrambler 1100"
"User Bike = scrambler 2020"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = YES"

" vin 145A8F035A444D4B41464350314C42303030363336
"
"Vin = ZDMKAFCP1LB000636"
"DTC = "
"524698D2"
"Bike = 5"
"lic not found
ZDMKAFCP1LB000636
hard :
soft :

hard :
soft :
ZDMKAFCP1LB000636
hard :
soft :
hard :
soft :
ZDMKAFCP1LB000636
hard :
soft :

ZDMKAFCP1LB000636
hard :
soft :
hard :
soft :
ZDMKAFCP1LB000636
hard :
soft :
"
"not registered"

<<<<<<<<<<<<
FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Re: Cannot register software Ducati 1100 pro 2020

Post by FAB »

Disconnected the cables and restarted the computer. I never was able to register the software but I was able to clear the oil change & Desmo service interval. Oil change is set to today's date, will check the bike tomorrow and report back if it is still cleared.
Last edited by FAB on Thu Apr 16, 2026 1:00 am, edited 1 time in total.
jpl250rs
Site Admin
Posts: 1147
Joined: Sat Jan 11, 2025 2:36 pm

Re: Cannot register software Ducati 1100 pro 2020

Post by jpl250rs »

did you set it to M3C for the reset ?
can you confirm what is ecu brand / model on your bike ?
FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Re: Cannot register software Ducati 1100 pro 2020

Post by FAB »

It never did read the other info (only vin #), but it did allow me to reset Desmo service and oil change calendar due date.
Also it only works in any bike mode, the m3c mode showed no info at all, no registration button and would not let me reset.
Only other thing is it uses a red 6 pin plug, not the standard 4 pin.

Ai google came up with the following answer.

Key Details Regarding the 2020 ECU:

Manufacturer/Type: Typically a Siemens M3C or VDO unit, similar to other modern Ducati Scramblers.
Part Numbers: Common OEM replacements for the 2020–2021 models include 28643071D and 28643411A.
Diagnostic Port: The 2020 model (Euro 5) uses a specialized connector for diagnostics, often requiring a different cable than older Euro 4 models.

Sorry can't be more help then that.

Frank

PS
I am happy It reset the oil service and will send some monies your way..
FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Re: Cannot register software Ducati 1100 pro 2020

Post by FAB »

The ecu it is buried underneath the fuel tank, difficult to access.
FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Re: Cannot register software Ducati 1100 pro 2020

Post by FAB »

Checked Canadian parts guide for Ducati scrambler 1100 2020

Key ECU Information and Parts for 2020 Canadian Models:

Part Numbers: Specific part numbers listed for 2020/2021 Scrambler 1100 ECUs include 28643411A, 28643791A, and 28643071D (Sport Pro).
System Type: These bikes use Siemens VDO systems with ride-by-wire throttle control.
Emission Control: The 2020 models are Euro 5 approved, meaning the ECU is tuned for stricter emission standards, which can make the fueling feel lean or "snatchy" at low speeds.
FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Re: Cannot register software Ducati 1100 pro 2020

Post by FAB »

Now I need to re calibrate gear position sensor. I assume that it will not let me do that because the software is not registered. I cannot register the software because it only pulls the vin number and no other info. vin 145A8F035A444D4B41464350314C42303030363336. Can please send me a license.

Please see previous posts to explain what I have done so far.

Thanks
""
FAB
Posts: 7
Joined: Thu Apr 16, 2026 12:06 am

Re: Cannot register software Ducati 1100 pro 2020

Post by FAB »

Sorry vin # is as follows "ZDMKAFCP1LB000636"
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