Error Missing Information

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thesanerone
Posts: 1
Joined: Fri May 08, 2026 12:34 am

Error Missing Information

Post by thesanerone »

Unable to register

"File generated On 5/7/2026 7:28:21 PM"
"Software version 2.0.4.9"
"ELM version : ELM327 v2.1"

"Auto Detect Bike = Panigale V4S"
"User Bike = Ducati Panigale V4 2023"

"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = 2.0.4.9"
"OilService = YES"
"DesmoService = NO"

" vin ZDMDAGWW8PB006697"

2 PIDS active founds

"
"Vin = ZDMDAGWW8PB006697"
"DTC = "
"9A3EFF5D"
"Bike = 8"
"lic not found
ZDMDAGWW8PB006697
"
"not registered"



The URL it gave me = https://jpdiag.akress.com/jpdiag.php?Li ... D=9A3EFF5D
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jpl250rs
Site Admin
Posts: 1147
Joined: Sat Jan 11, 2025 2:36 pm

Re: Error Missing Information

Post by jpl250rs »

yes it didn't collect many data .
have you tried with an other elm ?
crijo
Posts: 2
Joined: Fri May 08, 2026 3:58 pm

Re: Error Missing Information

Post by crijo »

Hello, I have exactly the same problem with my 2018 Ducati Panigale V4.
I'm using an ELM 327 V2.1 with Bluetooth (China). I tried changing the communication speed to 9600 baud, but it didn't work any better.
Is it a ELM 327 problem or cable problem !!??
jpl250rs
Site Admin
Posts: 1147
Joined: Sat Jan 11, 2025 2:36 pm

Re: Error Missing Information

Post by jpl250rs »

if you can see the elm version , don't touch the speed ; it's the correct one

it's possible your elm is not fully compliant yes . prefer 1.4 version
Matte_Casa_v2
Posts: 3
Joined: Mon May 11, 2026 11:03 am

Re: Error Missing Information

Post by Matte_Casa_v2 »

Same problem. Has anyone managed to solve it?
Matte_Casa_v2
Posts: 3
Joined: Mon May 11, 2026 11:03 am

Re: Error Missing Information

Post by Matte_Casa_v2 »

if the problem is the elm unit, can anyone tell me which one to buy? this is already the second one I've changed and it doesn't work
crijo
Posts: 2
Joined: Fri May 08, 2026 3:58 pm

Re: Error Missing Information

Post by crijo »

Hello
After experiencing the same problem with my ELM327 Bluetooth V2.1 as thesanerone. I ordered an ELM327 USB V1.4 and it works for my Panigale V4 2018 ;) .
The problem comes from the ELM version :ugeek: .
Version 2.1 is not supported by the MelcoDiag application.
jpl250rs
Site Admin
Posts: 1147
Joined: Sat Jan 11, 2025 2:36 pm

Re: Error Missing Information

Post by jpl250rs »

thanks for the feed back.

it's not as simple as a matter of version.
some cheap elm only works on 7df pid , this is a broadcast PID that can be used with standard electronics systems .
but our bikes are more picky , they need specific PID's
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