Hi I’m very new to using melcodiag but I’ve got a 2016 Multistrada 1200 and when I try to reset the service nothing happens. I connect the cable turn on ignition, start software, connect to bike the get licence button disappears then when I go to resets nothing works.
Am I missing something?
Annual service reset
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Do not send PM , if your can't find your problm , please open a new thread with your bike and issue
Do not send PM , if your can't find your problm , please open a new thread with your bike and issue
Re: Annual service reset
have you register it ?
can you post the debug report ?
can you post the debug report ?
Re: Annual service reset
Yes I’ve registered, I’ll get a report after work tomorrow
Re: Annual service reset
I’ve tried to get a debug report but I don’t know where to find it. I click the “write report” button a small window opens with report done, but I don’t know what to do to view it or copy it.
Re: Annual service reset
MelcoDiag.exe.debug.txt in melcodiag directory 

Re: Annual service reset
as you can tell computers are not my forte
here is debug report
"File generated On 16/05/2025 18:38:59"
"Software version 2.0.4.4"
"ELM version : ELM327 v1.5"
"Auto Detect Bike = "
"User Bike = mts1200 2016"
"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = NO"
" vin 7102EA
vin DATA
vin 135A905A444D414130304141474230313130343355
vin 7F1A1255555555
vin 7F1A1255555555
14 PIDS active founds
022_000000000003F1BC
023_000000FC7F3F01A7
188_7FFF7FE380D7416A
018_0002A000600049D2
019_9609600000000926
020_00007100000003F7
120_4AC47A259048095E
200_0000000000000000
024_0000000000200FC4
080_1890000010000F76
100_C712032030000F04
174_2A800000876A0D3B
178_0080050827800D1B
17C_00000000FC950D15
vin 0C5A9531305357303337393136559FC01A0106
12 PIDS active founds
022_000000000003FD20
023_000000FC7F3F0D3B
188_800B7FDF80D74D77
020_0000710000000F6B
018_0002A0006000454E
019_96096000000005BA
024_0000000000200BB0
080_1890000010000B02
100_C712030030000B3A
174_308000009F6A098A
178_F57F03322580094D
17C_00000000F99509E8
"
"Vin = "
"DTC = "
"AC84EC0A"
"Bike = 2"
"lic found
ZDMAA00AAGB011043
***reset date interval***
service date : 250516
"
"not registered"
Thank you

here is debug report
"File generated On 16/05/2025 18:38:59"
"Software version 2.0.4.4"
"ELM version : ELM327 v1.5"
"Auto Detect Bike = "
"User Bike = mts1200 2016"
"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = NO"
" vin 7102EA
vin DATA
vin 135A905A444D414130304141474230313130343355
vin 7F1A1255555555
vin 7F1A1255555555
14 PIDS active founds
022_000000000003F1BC
023_000000FC7F3F01A7
188_7FFF7FE380D7416A
018_0002A000600049D2
019_9609600000000926
020_00007100000003F7
120_4AC47A259048095E
200_0000000000000000
024_0000000000200FC4
080_1890000010000F76
100_C712032030000F04
174_2A800000876A0D3B
178_0080050827800D1B
17C_00000000FC950D15
vin 0C5A9531305357303337393136559FC01A0106
12 PIDS active founds
022_000000000003FD20
023_000000FC7F3F0D3B
188_800B7FDF80D74D77
020_0000710000000F6B
018_0002A0006000454E
019_96096000000005BA
024_0000000000200BB0
080_1890000010000B02
100_C712030030000B3A
174_308000009F6A098A
178_F57F03322580094D
17C_00000000F99509E8
"
"Vin = "
"DTC = "
"AC84EC0A"
"Bike = 2"
"lic found
ZDMAA00AAGB011043
***reset date interval***
service date : 250516
"
"not registered"
Thank you
Re: Annual service reset
ok i'm sending you a new licence , tell me if it's better;
if it's still not working check the what's could ne wrong here : viewtopic.php?t=5
if it's still not working check the what's could ne wrong here : viewtopic.php?t=5
Re: Annual service reset
still no joy
here is latest debug report
"File generated On 19/05/2025 20:14:08"
"Software version 2.0.4.4"
"ELM version : ELM327 v1.5"
"Auto Detect Bike = MTS1200"
"User Bike = Multistrada 1200 2016"
"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = NO"
" vin 145A8F035A444D4141303041414742303131303433
vin 7F1A12
vin 7F1A12
vin 7F1A12
13 PIDS active founds
024_0000000000200CE3
080_18E0000010000C3D
100_C712030030000C69
174_2A800000756A0AE3
178_0380042786800A98
17C_00000000B6950A29
020_0000710000000838
230_1280100000340C37
018_0002A0006000454E
019_96096000000005BA
022_000000000003F386
023_000000FC7F5B032F
188_800B801380AB4311
"
"Vin = ZDMAA00AAGB011043"
"DTC = "
"AC84EC0A"
"Bike = 2"
"lic found
lic is valid
ZDMAA00AAGB011043
***reset date interval***
service date : 250519
"
"registered"
here is latest debug report
"File generated On 19/05/2025 20:14:08"
"Software version 2.0.4.4"
"ELM version : ELM327 v1.5"
"Auto Detect Bike = MTS1200"
"User Bike = Multistrada 1200 2016"
"CAN Bike = "
"Ecu = "
"Hardw = "
"Softw = "
"OilService = YES"
"DesmoService = NO"
" vin 145A8F035A444D4141303041414742303131303433
vin 7F1A12
vin 7F1A12
vin 7F1A12
13 PIDS active founds
024_0000000000200CE3
080_18E0000010000C3D
100_C712030030000C69
174_2A800000756A0AE3
178_0380042786800A98
17C_00000000B6950A29
020_0000710000000838
230_1280100000340C37
018_0002A0006000454E
019_96096000000005BA
022_000000000003F386
023_000000FC7F5B032F
188_800B801380AB4311
"
"Vin = ZDMAA00AAGB011043"
"DTC = "
"AC84EC0A"
"Bike = 2"
"lic found
lic is valid
ZDMAA00AAGB011043
***reset date interval***
service date : 250519
"
"registered"
Re: Annual service reset
at least it's registered