Problems whit reset service Monster 937

[Groove]

Hi
cannot reset the service from my Ducati Monster 937 2021
was i need help

greetings
Groove

[jpl250rs]

are you using jpdiag or melcodiag ?
cause your bile need Melcodiag and CAN interface

[Groove]

I’m Using MelcoDiag and last year the anual reset going. Now the software connect whit the ecu and show me the model and VIN number but the button to reset the service is not going… what can i do?

[jpl250rs]

is not going ?
can you post the report ?

[Groove]

is not going anytime!
unic going is it the service data buttom!
al other service buttoms is freezing, not going... strange!?

[Groove]

exist an software update?
or maby delete and reset the programm?

[Groove]

is not going ?
can you post the

[Groove]

is not going ?
can you post the report ?

Textdokument (neu).zip

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[jpl250rs]

"lic not found"

"not registered"

double check after point 5 here viewtopic.php?t=5

[Groove]

I tried again today and is it almost the same!
The bike is already connect but the reset buttome going not!
I send you an privat email whit screenscots