Service reset 2025 new 890 V2 models?

[dguil]

Hello,
I am riding a 2025 Ducati Streetfighter V2 and am not sure if the latest Melcodiag should/will work to perform a service reset? I am able to connect and can see all my ECU info, VIN, etc. and have tried the Service 0 and Service 1 resets without success. I am at approx. 1400 km and get a banner at key on that says I am 400 km past service, service icon bottom left of TFT, and flashing tach display when RPM is over 6000.
Like many of you I suspect, I have done all my basic service on my bikes for over 50 years and the lack of a simple owner reset sequence is in my opinion the only flaw in an otherwise fantastic motorcycle.
I thought I would post here prior to contacting the developer. Thanks for any ideas or suggestions.

[jpl250rs]

i have no clue with this bike , if i check here reset are successfull on 2023 models
your tests will tell use , have you tried to presse reset service before pressing annual ?
is your bike is well identified by the software ?

viewtopic.php?t=45

[alexisd03]

I'm having the same issue on my 2025 Panigale V2, I can connect to the bike and I've ran the Service Interval, Annual service 0 and Annual service 1 but with no success to reset the Service warning or the banner.

It seems to not be reading some info properly as well, ECU appears as N/A and some values are not correct (Milage is much lower than real and RPM shows 8000 when the engine is not even turned on)

Photo of Software.jpeg (222.71 KiB) Viewed 192 times

Should it be like this or did I do something wrong?

[jpl250rs]

i patched Melcodiag .
dtc now shall be ok , but a lot of functions still need to be developped

[alexisd03]

I confirm that on 2.0.5.2 DTC seemed to run fine when I tried it.
I'll gladly keep trying as the software get updated and test different things if you want to!

Anything so that we can fully do our own maintenance by ourselves.

[freefallen]

I have a similar issue with Multistrada 2024 V4.
Melco app seems to recognize my bike showing the correct VIN. Some specs are way off, like temps and mileage. When I click on Service Interval button or Annual Service 0 or 1 or change service date, the OBD II illuminates serious of lights, then I hear the beep on my laptop, but it does nothing. My bike still shows oil service required. For reference, my laptop has Windows 11.
Should I open a new thread or it's ok to continue here?

[freefallen]

I have additional information and a debug log from my 2024 Multistrada V4.

MelcoDiag: 2.0.5.2
ELM: ELM327 v1.4, FT232RL / PIC18F25K80
Bike: Ducati Multistrada V4, model year 2024

MelcoDiag connects and reads the VIN correctly:
ZDMAALVWXRB015644

However, it automatically detects the bike as Multistrada V4 2022, while the selected/user bike is Ducati Multistrada V4 / 2024

ECU information:
ECU = N/A
Hardware = DU_QDXA0
Software = DN2LT000533

The live data is also decoded incorrectly. With the engine OFF, MelcoDiag shows approximately:
RPM = 8200
Engine temperature = 200°C
Ambient temperature = -40°C
Mileage = 6266 km

The debug report shows 13 active PIDs.

I am trying to reset the Oil Service using the Service Interval button. The command appears to be transmitted — the ELM LEDs show activity and the motorcycle reacts — but the service warning remains on the dashboard.

I also tried the Annual Service reset functions, but the warning was not cleared.

The debug report shows:
OilService = NO
DesmoService = NO

I have attached the complete MelcoDiag.exe.debug.txt file.

Could you please check whether DU_QDXA0 / DN2LT000533 is supported and whether the service-reset command/sequence needs to be changed for this ECU?

If you need additional CAN/PID data or specific tests from the motorcycle, I can provide them.

Thank you!


Below is the MelcoDiag debug file:

"File generated On 8/24/2026 10:28:35 AM"
"Software version 2.0.5.2"
"ELM version : ELM327 v1.4"

"Auto Detect Bike = Multistrada V4 2022"
"User Bike = Ducati Multistrada V4 / 2024"

"CAN Bike = "
"Ecu = N/A"
"Hardw = DU_QDXA0"
"Softw = DN2LT000533"
"OilService = NO"
"DesmoService = NO"

"
13 PIDS active founds

024_0000000020000DBB
084_1CB2261226005B9E
020_0040951068004218
080_1CB226C025200D54
100_C8022B52B6000CC4
018_0002A000820041A9
019_96096000000001CE
022_000000000003F7F2
023_000100FC7FD3078E
088_40FF430000000488
184_7E3B8F9700000717
188_800B7E2F80434751
18C_80137FFF8003075
"
"Vin = ZDMAALVWXRB015644"
"DTC = "
"D4CBE1D3"
"Bike = 8"
"lic found
? outp='ZDMAALVWXRB015644'
PaniVIN: ZDMAALVWXRB015644
lic is valid
? outp='DU_QDXA0'
? outp='DN2LT000533'
"
"registered"

[jpl250rs]

have you tried this trick ?
viewtopic.php?p=3540#p3540

[freefallen]

I just tried. Unfortunately, it didn't help.